Guide

Virtual tour for hotels & venues

As a sales or marketing manager at a hotel or venue, you know how much it matters to convince prospects of what makes your location worth choosing. A virtual tour is one of the most effective ways to do that. Here is why it belongs in your marketing strategy.

Precise measurements inside a Matterport virtual tour

What does a virtual tour actually involve?

A virtual tour is a digital walkthrough that lets visitors explore a location entirely online.

With interactive 360-degree imagery, they can look around freely, zoom in on details, and come away with a realistic sense of the space, layout, and atmosphere, almost as if they were there themselves. Learn more

Misconception: a virtual tour does not replace a site visit

The idea that virtual tours make physical visits unnecessary simply is not true.

After more than fifteen years of experience in hotels and event venues, we know how important it is to present a space so convincingly that prospects cannot help but want to see it in person.

The real magic happens during the live site visit. That is where guests feel the atmosphere, meet your team, and picture their own event coming to life. The real challenge is getting them to book that visit in the first place.

We believe virtual tours are not built to replace site visits, they are built to drive them. Today's decision-makers no longer settle for a static photo slideshow. They want to move through the space, zoom in on details, and understand the layout before they clear time in their calendar.

What it delivers

59%

A stronger visual first impression

Virtual tours give planners and guests an impressive, detailed way to experience the atmosphere before deciding. Research shows nearly half of event managers reject a venue over a weak visual presentation, and 59% say look and feel are the deciding factor.

43%

Real time savings for buyers and sales

Planners can review multiple locations online and build a shortlist fast, without endless site visits. 43% of planners specifically value being able to tour a venue online, mainly for the time it saves everyone.

0.15t

Sustainable and efficient

Fewer physical visits mean less travel and a smaller footprint. On average, one virtual tour saves around 0.15 tonnes of CO2 per year, while also speeding up measurements and inspections for suppliers.

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Higher conversion, better-qualified leads

A virtual tour helps you qualify enquiries and filter out casual interest early. Only the most serious prospects book a physical visit, so your sales team spends time where it counts, especially valuable for international clients planning ahead.

The bottom line

A virtual tour is a genuinely valuable addition to a hotel or venue's marketing strategy. It creates a strong first impression, saves time, supports sustainability goals, and improves conversion. Investing in one shows that your business takes both innovation and customer experience seriously.

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See what a tour can do for your location

Tell us about your hotel or venue. We will send you a price indication the same day, no obligation.

Matterport Service Partner · 200+ tours delivered